Retail Customer Service Training
Monday, June 2, 2025 to Thursday, July 3, 2025
Monday: 12:30 p.m. - 3:00 p.m. In person
Tuesday: 12:30 p.m. - 3:00 p.m. In person
Wednesday: 12:30 p.m. - 3:00 p.m. In person
Thursday: 12:30 p.m. - 3:00 p.m. In person

A 6 week class that teaches you the skills of retail customer service.  Graduates of this program get jobs in a variety of customer service positions.

Eligibility:

  • Be born Outside the US
  • Be able to attend all sessions in person
  • Have Conversational English skills

In this class you will learn:

  • English skills for cashier jobs
  • American customer service skills
  • Cash handling
  • Computer skills

Students practice their customer service skills at the International Institute's student store.

How to Participate
Requirements:
  • be born outside the US
  • Pass an English assessment
  • Have permission to work in the US
To register for class, you must come to an in-person intake session. 

When:

  • Every Friday
Arrive between 11 a.m. – 12 p.m. (Get directions.)

No appointment is needed. Please plan to be here for at least two hours, depending on how many students are waiting. During your visit, you will take an English test and talk about your goals. Our teachers will help you start the best class for your learning level.

Outcomes

Students who complete this class will:

  • Gain practical skills in retail customer service
  • Receive support from an employment navigator to find a job

Learn more about occupations related to this training

Program Costs

Program is free to all eligible individuals.

You are eligible if you are born outside of the US.

Who to Contact for More Information

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International Institute of Minnesota

1694 Como Avenue
Saint Paul, MN 55108