Prepare for a career working in health insurance, a medical clinic or hospital, medical call center, or other office environment
Jan 12 - Feb 26, 2026
Medical Office Support Specialist Training Program
Monday, September 15, 2025 to Friday, February 27, 2026
Monday:
8:30 a.m. - 11:30 a.m.
In person
Tuesday:
8:30 a.m. - 11:30 a.m.
In person
Wednesday:
8:30 a.m. - 11:30 a.m.
In person
Thursday:
8:30 a.m. - 11:30 a.m.
In person
Avivo’s Healthcare Technician Training course gives instruction in human anatomy and medical terminology, as well as healthcare culture and concepts, HIPAA, insurance models and the Medisoft practice management program: insurance claims, revenue cycle management, patient scheduling and coordination, and patient data entry. Students will learn and have the opportunity to earn a certification in eClinicalWorks EHR software.
The program, including two pre-requisite courses, is approximately 20 weeks long total.
How to Participate
In order to participate in this course, potential students must meet eligibility requirements:
- Have a valid government-issued photo ID and social security card (without restrictions)
- Income must be at 200% of the federal poverty level or lower (we can help determine this)
- Math and reading assessment scores of 7th grade or above
- Committed to finding full-time employment, with the help of a career counselor, following training completion
- Two pre-requisite courses are required and all three courses are in-person learning
- The first two courses run 8:30 AM to 11:30 AM
- The third course runs 9:00 AM - 12:15 PM
- Please contact Brett Sietsma at brett.sietsma@avivomn.org or 612-752-8200
Outcomes
Participants who successfully complete the Medical Office Specialist Support Program will receive a Certificate of Completion for each separate course, as well as for the Medical Office Specialist Support Program. Participants will also have the opportunity to receive the Benchmark Portal Certification in Customer Service and eClinicalWorks certification. Previous graduates have explored and landed employment in the medical office and similar industries (i.e., private or public clinic reception desks, data entry, plasma bank, medical administrative assistant, etc.).
Learn more about occupations related to this training
Program Costs
Provided the participant meets the income eligibility requirements and is able to provide acceptable ID documentation, there will be no cost to the participant for training or career counseling.
Who to Contact for More Information
Name
Brett Sietsma
Phone
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