Avivo's IT Support Training Program is a technical skills training that includes computer repair, troubleshooting, and utilizing Microsoft Office 2019 Word, Excel, PowerPoint and Google applications.
Jun 30 - Oct 30, 2026
Cisco CCST IT Support, Networking & Cybersecurity Program
Monday, June 22, 2026 to Friday, October 2, 2026
Monday:
8:00 a.m. - 12:00 p.m.
Tuesday:
8:00 a.m. - 12:00 p.m.
Wednesday:
8:00 a.m. - 12:00 p.m.
Thursday:
8:00 a.m. - 12:00 p.m.
Enroll in Our 15-Week Virtual Cisco CCST IT Support, Networking & Cybersecurity Program – Open to All Minnesotans!
SNAP recipients are encouraged to apply
SNAP recipients are encouraged to apply
We are offering a 15-week virtual Information Technology training program designed to prepare participants for entry-level IT and networking careers, including Cybersecurity, IT Support, and Networking. This program is available to individuals across Minnesota.
Free laptops are provided for participants in the training program.
Cisco CCST IT Support:Focus: Helpdesk, troubleshooting, and end-user support
Skills You’ll Learn:
- Hardware & software troubleshooting
- Operating systems (Windows, basic Linux/macOS)
- Customer support & ticketing systems
- Basic security and networking concepts
Common Jobs:
- IT Support Specialist
- Help Desk Technician
- Desktop Support Technician
- Technical Support Associate
Focus: Building and maintaining computer networks
Skills You’ll Learn:
- Network fundamentals (LAN/WAN, TCP/IP)
- Routers, switches, and wireless networks
- Network setup, configuration, and troubleshooting
- Network security basics
Common Jobs:
- Network Technician
- Junior Network Administrator
- Network Support Specialist
- NOC Technician
Focus: Protecting systems, networks, and data
Skills You’ll Learn
- Cyber threats and attack types
- Security monitoring and incident response
- Access control and security policies
- Risk awareness and best security practices
Common Jobs:
- Cybersecurity Technician
- SOC Analyst (Entry-Level)
- IT Security Support Specialist
- Security Operations Assistant
Interested?
For more information or to enroll, reach out to aabdalla@nationalable.org
Industry
How to Participate
How to Participate in Our Cisco CCST IT Support, Networking & Cybersecurity Program:
- Visit our website at itcareerlab.org
- Click on "Minnesota"
- Join our Information Session, where we’ll cover grant scholarships and how you may qualify.
- Information sessions are held every Wednesday at 10 AM.
- The prompts to join the session are available on our website.
You may qualify if you are:
- SNAP recipients are encouraged to apply
- Your household income is under the federal poverty guidelines
- A member of an underrepresented community living in low-income circumstances
- SNAP recipients are encouraged to apply for free training programs.
How to Apply or Learn More:
- For more detailed eligibility requirements and to enroll, reach out to Ali at aabdalla@nationalable.org.
Outcomes
Upon Successful Completion of the Program:
- You will test for Cisco CCST certifications (IT Support, Networking, and/or Cybersecurity)
- You will transition into our Career Transition Program, which includes:
- Resume development
- Interview preparation
- Connections to internship and employment opportunities
Interested?
For more information or to enroll, reach out to aabdalla@nationalable.org
Program Costs
Program Cost:
- Grants and scholarships typically cover all costs
- Total price varies.
Next Steps:
- Join our Information Session or reach out to aabdalla@nationalable.org for more details.
- Detailed next steps will be provided during the session or after contacting us.
Who to Contact for More Information
Name
Ali Abdalla
Phone
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