Medical Call Center Training

Tuesday, January 10, 2023 to Thursday, February 23, 2023

Monday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Tuesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Wednesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Thursday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Launch Your Career in Medical Call Center

Learn customer service skills and medical terminology to start a new career as a medical call center representative.

Requirements:

High School Diploma/GED
Subject to criminal background check
Low-income household eligibility
1 year of recent customer service experience

Online or Virtual Information

Start Date Tuesday, January 10th - Thursday, February 23rd
7 weeks

Training Location:
January 10 - 11: In-person (required) at Hired
January 17 - February 23: Online via Zoom

How to Participate

Visit https://www.hired.org/medical-call-center for the flyer and more information.

Or contact Andrea Peterson at:

andrea.peterson@hired.org

612-237-0362

Outcomes

Training & Certifications Include:

NorthStar Digital Literacy certificates
Mental health/crisis training & certificate
Microsoft Office specialist certifications
National Retail Federation certificate
Healthcare systems medical terminology
Medical call center customer service skills

Program Benefits:

Average starting wage: $16–$18/hour
Support including interview clothing, fuel, or bus cards.
Job coach & placement opportunities

Program Costs

Training is free to attend with the following qualifications:

High School Diploma/GED
Low income household eligibility (preferred)
1 year of recent customer service experience
Clean criminal background with ability to pass DHS background

Contact Andrea Peterson for more information.

Who to Contact for More Information