Prepare for a career working in health insurance, a medical clinic or hospital. You’ll receive training and certifications in customer service skills, medical terminology, and more.
Sep 08 - Oct 23, 2025
Medical Call Center Training
Tuesday, January 10, 2023 to Thursday, February 23, 2023
Monday:
9:30 a.m. - 1:30 p.m.
4 days/week for 7 weeks, Online
Tuesday:
9:30 a.m. - 1:30 p.m.
4 days/week for 7 weeks, Online
Wednesday:
9:30 a.m. - 1:30 p.m.
4 days/week for 7 weeks, Online
Thursday:
9:30 a.m. - 1:30 p.m.
4 days/week for 7 weeks, Online
Launch Your Career in Medical Call Center
Learn customer service skills and medical terminology to start a new career as a medical call center representative.
Requirements:
- High School Diploma/GED
- Subject to criminal background check
- Low-income household eligibility
- 1 year of recent customer service experience
Online or Virtual Information
Start Date Tuesday, January 10th - Thursday, February 23rd
7 weeks
Training Location:
January 10 - 11: In-person (required) at Hired
January 17 - February 23: Online via Zoom
7 weeks
Training Location:
January 10 - 11: In-person (required) at Hired
January 17 - February 23: Online via Zoom
How to Participate
Visit https://www.hired.org/medical-call-center for the flyer and more information.
Or contact Andrea Peterson at:
andrea.peterson@hired.org
612-237-0362
Outcomes
Training & Certifications Include:
- NorthStar Digital Literacy certificates
- Mental health/crisis training & certificate
- Microsoft Office specialist certifications
- National Retail Federation certificate
- Healthcare systems medical terminology
- Medical call center customer service skills
Program Benefits:
- Average starting wage: $16–$18/hour
- Support including interview clothing, fuel, or bus cards.
- Job coach & placement opportunities
Program Costs
Training is free to attend with the following qualifications:
- High School Diploma/GED
- Low income household eligibility (preferred)
- 1 year of recent customer service experience
- Clean criminal background with ability to pass DHS background
Contact Andrea Peterson for more information.
Who to Contact for More Information
Name
Christina Layer
Phone
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