6 week training for New Americans that will prepare them to work in retail customer service roles.
Jul 06 - Aug 14, 2026
Free Retail Customer Service Training for New Americans
Monday, September 14, 2026 to Friday, October 23, 2026
Monday:
12:30 p.m. - 3:00 p.m.
in person
Tuesday:
12:30 p.m. - 3:00 p.m.
in person
Wednesday:
12:30 p.m. - 3:00 p.m.
in person
Thursday:
12:30 p.m. - 3:00 p.m.
in person
Friday:
12:30 p.m. - 3:00 p.m.
in person
Eligibility:
- Be born Outside the US
- Be able to attend all sessions in person
- Have Conversational English skills
In this class you will learn:
- English skills for cashier jobs
- American customer service skills
- Cash handling
- Computer skills
Students practice their customer service skills at the International Institute's student store.
Industry
How to Participate
Requirements:
- be born outside the US
- Pass an English assessment
- Have permission to work in the US
To register for class, you must come to an in-person intake session.
When:
- Every Friday
Arrive between 11 a.m. – 12 p.m. (Getdirections.)
No appointment is needed. Please plan to be here for at least two hours, depending on how many students are waiting. During your visit, you will take an English test and talk about your goals. Our teachers will help you start the best class for your learning level.
Outcomes
Students who complete this class will:
- Gain practical skills in retail customer service
- Receive support from an employment navigator to find a job
Learn more about occupations related to this training
Program Costs
Students who complete this class will:
- Gain practical skills in retail customer service
- Receive support from an employment navigator to find a job
Who to Contact for More Information
Name
Lynn Thompson
Phone
Email
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