This in person and supported online program helps participants build foundational hospitality skills and connects them directly to employers who are hiring. Participants receive individualized career navigation and job placement support throughout the program and after completion.
Skill Training:
• Hospitality Foundations Certificate - (September 28 to October 22, 2026) — M/T/W/Th afternoons, scheduled) -
Location: Hubbs Center - 1030 University Ave W, St. Paul, MN 55104
• Hospitality & Customer Service Certificate (University of Minnesota Extension) - (Online, supported, scheduled pacing during program window)
Work Readiness:
• Customer service & workplace expectations (Hospitality‑focused)
• Resume development & interview skills
• Job search preparation for hospitality employers
• Union overview & worker rights (UNITE HERE Local 17)
• Digital skills & online job applications
Minnesota Training Partnership’s Hospitality Foundations program prepares adults for entry level career pathways in the hospitality industry, including hotels, restaurants, catering companies, and event venues. The program is delivered in partnership with UNITE HERE Local 17, hospitality employers, Saint Paul Public Schools Adult Basic Education, and the University of Minnesota Tourism Center.
Online or Virtual InformationHospitality & Customer Service Certificate (University of Minnesota Extension) - (Online, supported, scheduled pacing during program window)Eligibility:
Be 18 years of age or older and not enrolled in a K–12 school
Be a resident of Minnesota
Be authorized to work in the United States
Be actively seeking employment or career advancement (individuals not in the labor force are not eligible)
Meet at least one of the program’s priority populations, including individuals who:
* Are unemployed or underemployed
* Are low-income (at or below 200% of the Federal Poverty Guidelines)
* Have justice system involvement
* Are experiencing housing instability
* Have a disability
* Are part of communities disproportionately impacted by barriers to employment
Participants gain foundational skills and stackable certificates needed to enter hospitality employment. Graduates exit to jobs such as room attendant, food prep worker, server support, catering staff, lobby attendant, laundry aide, and related entry level hospitality roles.
Hospitality Foundations Certificate, Hospitality & Customer Service Certificate (UMN), Customer Service Skills, Workplace Readiness, Resume & Interview Coaching, Union & Worker Rights Education, Job Connections, and Support Services.
Learn more about occupations related to this training
Free for eligible Minnesotans who are BIPOC or low-income.